Terms of Service

Last updated: 23 May 2026

1. Introduction

1.1 Synelo is a UK-registered trading name that builds and operates software products for small and medium businesses. This website, synelo.co.uk, is Synelo's brand site — it provides information about Synelo as a company and about its product portfolio. Synelo does not directly provide a subscription service on this domain. Individual Synelo products, including RepSave, are operated under their own domains and are governed by their own terms of service, privacy policies, and pricing structures.

1.2 By accessing or using synelo.co.uk, you agree to be bound by these Terms of Service (the "Terms"). If you do not agree with any part of these terms, please do not use this website. These terms apply to all visitors to synelo.co.uk, regardless of how you access the site.

1.3 Synelo reserves the right to update or revise these Terms at any time. The current version will always be available at this URL. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of synelo.co.uk following the publication of any changes constitutes acceptance of those changes.

2. Website Use and Acceptable Use

2.1 Synelo.co.uk is provided for informational purposes. You may use this website to learn about Synelo and its products, and to contact Synelo via the contact form on this page. All other use is subject to the restrictions below.

2.2 By using this website, you agree that you will not:

2.3 Synelo reserves the right to restrict or terminate access to this website for any person or entity that breaches these acceptable use provisions.

3. Intellectual Property

3.1 All content on synelo.co.uk — including but not limited to text, copy, design, layout, code, graphics, logos, and brand assets — is owned by or licensed to Synelo. All rights are reserved. RepSave is a Synelo product; all associated intellectual property, including the RepSave name, product design, and associated materials, is owned by or licensed to the operator of that product.

3.2 Nothing on this website grants you any licence, express or implied, to use, reproduce, adapt, distribute, or otherwise exploit any of Synelo's intellectual property without Synelo's prior written consent. This includes but is not limited to the Synelo name, the Synelo two-tone wordmark, and any product names associated with Synelo.

3.3 You may link to synelo.co.uk from your own website, provided you do so in a way that is fair and legal and does not damage Synelo's reputation or take advantage of it. You must not link in a way that suggests any form of association, approval, or endorsement by Synelo where none exists.

3.4 Requests for use of Synelo brand assets, content, or intellectual property should be directed to hello@synelo.co.uk.

4. Contact Form

4.1 This website includes a contact form through which visitors may submit enquiries to Synelo. Personal data submitted via the contact form is processed in accordance with the Synelo Privacy Policy. By submitting the contact form, you confirm that the information you have provided is accurate, that you are authorised to submit it, and you consent to Synelo processing your submitted information for the purpose of responding to your enquiry.

4.2 Synelo aims to respond to all enquiries submitted via the contact form within 24 hours on UK business days (Monday to Friday, excluding English public holidays). Synelo does not guarantee a response to every enquiry. Synelo is under no obligation to act on or provide assistance in connection with any enquiry received.

4.3 By submitting an enquiry, you acknowledge that you are not entering into any contractual relationship with Synelo. A contractual relationship can only be formed through a separate, written agreement.

5. Third-Party Links and Products

5.1 This website contains links to Synelo's individual products — including RepSave at repsave.co.uk — and may contain links to other third-party websites. The inclusion of any link does not imply an endorsement by Synelo of that website or its content. Synelo is not responsible for the content, availability, accuracy, privacy practices, security, or terms of any third-party website, including websites operated by Synelo as separate products.

5.2 Each Synelo product operates independently under its own domain, terms of service, privacy policy, and pricing structure. Nothing on synelo.co.uk constitutes an offer, representation, or warranty in respect of any individual Synelo product. You should review the terms applicable to each product separately before using it.

5.3 Following a link to any third-party website — including any Synelo product site — is entirely at your own risk. Synelo accepts no responsibility for any loss or damage that may arise from your use of third-party websites.

6. Disclaimer

6.1 Synelo.co.uk is provided on an "as is" and "as available" basis for informational purposes only. While Synelo makes reasonable efforts to keep the information on this website accurate, complete, and up to date, Synelo makes no representations or warranties of any kind — express or implied — as to the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose.

6.2 Information published on this website may be updated, changed, or removed at any time and without notice. Synelo does not warrant that this website will be available at all times, free from interruption, or free from errors or viruses. Synelo is not responsible for any decisions made by visitors based on information found on this website.

6.3 To the extent permitted by law, Synelo excludes all conditions, warranties, representations, and other terms which may apply to this website or any content on it, whether express or implied.

7. Limitation of Liability

7.1 To the fullest extent permitted by applicable law, Synelo, its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage of any kind arising out of or in connection with your access to or use of, or your inability to access or use, this website or any content on it. This includes but is not limited to loss of profits, loss of revenue, loss of data, loss of business, loss of anticipated savings, or any other financial or economic loss, whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise.

7.2 Synelo's maximum aggregate liability to you arising out of or in connection with your use of synelo.co.uk, under any theory of liability, is limited to one hundred pounds sterling (£100).

7.3 Nothing in these terms excludes or limits Synelo's liability for: death or personal injury caused by Synelo's negligence; fraud or fraudulent misrepresentation; any liability that cannot be excluded or limited under the laws of England and Wales.

8. Governing Law and Changes

8.1 These Terms of Service and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms or the use of synelo.co.uk.

8.2 Synelo may update or revise these Terms of Service at any time. When we make changes, we will update the "Last updated" date at the top of this page. Continued use of synelo.co.uk following the publication of any changes constitutes your acceptance of those changes. We encourage you to review these terms periodically.

8.3 If you have any questions about these terms, please contact us at hello@synelo.co.uk.